{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free shipping across Canada on orders of CAD 100 or more; a flat CAD 25 shipping charge applies below that. Orders are handled in 24 to 48 hours and delivered in 5 to 7 days.",
    "content": "Shipping Last updated 15 September 2026. This page describes how this shop works in plain English. It is not legal advice. Where we ship We ship right across Canada, including Toronto, Montreal, Vancouver, Calgary, Edmonton, Ottawa, Winnipeg, Quebec City, Hamilton, Halifax, Kitchener, London (Ontario), Victoria, Saskatoon and Regina. Shipping takes 5 to 7 days wherever you are in the country, once your order has been handled. We ship to Canadian addresses only. What shipping costs Shipping is free on orders of $100 or more. Below that, a flat $25 applies. The charge is shown in your basket before you pay, so nothing is added at the last step. We do not offer an express or next-day option. Every order goes by the same tracked service. How long it takes Orders are handled and packed within 24 to 48 hours. Delivery then takes 5 to 7 days within Canada. Allow about a week from placing your order to it arriving. Tracking Every order is sent tracked. You will receive an email with a tracking number once your order has shipped, which is normally 24 to 48 hours after you order. Once you have it, you can follow the parcel on our order tracking page. Separate parcels For practical reasons, items in the same order may be sent in more than one parcel and may arrive on different days. Edging sections, spikes and tools often travel separately. If part of an order has arrived and you are unsure about the rest, email us and we will check it for you. Questions before you order If you need an order by a particular date, email us at theteam@gardenedge.net before you buy and we will tell you honestly whether it is achievable.",
    "url": "https://gardenedge.net/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "This shop's own change-of-mind returns policy, 15 days from delivery, and the provincial consumer protection rights that sit beside it. Goods must come back unused and in resaleable condition, at the buyer's cost; the refund covers the goods, not the original shipping charge, and nothing is deducted for handling. Nothing here is cut to a customer's measurement.",
    "content": "Refunds & Returns Last updated 15 September 2026. This page describes how this shop works in plain English. It is not legal advice. Cancelling an order You can cancel any order free of charge until it ships. Orders are handled within 24 to 48 hours of being placed, so if you need to change or cancel one, email us within 12 hours at theteam@gardenedge.net with your order number. Once an order has been packed and shipped it can no longer be cancelled, and the returns section below applies instead. Changing your mind Canada has no general cooling-off period for an online purchase, so a change-of-mind return is something we choose to offer rather than something you are owed. We give you 15 days from the day your order is delivered, whether you changed your mind, found a better price, ordered the wrong item or no longer need it. Provincial law can also give you a right to cancel in specific circumstances: under Ontario's Consumer Protection Act, 2002, for example, an internet agreement can be cancelled where the information the Act requires was not disclosed before you ordered, or where the goods do not arrive within 30 days of the delivery date we gave you. Those rights are yours whatever this page says. To be eligible for a change-of-mind return: tell us within 15 days of delivery, by email, with your order number; send the goods back in their original packaging and in a resaleable condition, using a tracked service; keep your order confirmation or other proof that you bought from this website. We cannot accept returns of goods bought from other retailers. You pay the cost of sending the goods back for a change of mind, and the refund covers the goods: the shipping charge on the original order is not refunded for a change of mind. Nothing is deducted from your refund for handling or restocking, and cancelling before an order ships costs nothing. Edging, stakes and spikes are heavy to post, so it is worth asking us about lengths and quantities before you order. Refunds We process your refund within 24 to 48 hours of receiving the goods back. It goes to the way you paid, your card or your PayPal account, or we can hold it as credit against a future order if you ask us to. Card providers and PayPal usually take a few more working days to show it on your statement. Faulty, damaged or incorrect items This applies to everything we sell, and nothing above affects it. Under the sale of goods and consumer protection legislation of your province, the goods we sell you must be of merchantable quality, reasonably fit for the purpose they are sold for, and match how we described them. If they are not, contact us and we will put it right with a repair, a replacement or a refund, and we pay the return postage. Damaged in transit If a parcel arrives damaged or with parts missing, email us straight away with your order number and a photograph of the packaging and the item. We will arrange a replacement or a refund at no cost to you. Photographs help us take it up with the courier, so they speed things along, but they are not a condition of your rights. The wrong item, or an order that never arrives If you receive something different from what you ordered, or your order does not arrive, tell us as soon as you can. Putting that right is our job and it costs you nothing. How to start a return Email theteam@gardenedge.net with your order number and a short note about what you would like to do. We will reply with the return address. Please contact us before sending anything back, so the return is credited to your order. If something goes wrong If you are unhappy with how we have handled a return, see our complaints handling policy . Nothing on this page limits your rights under the legislation of your province, or under the federal Competition Act, which prohibits false or misleading representations.",
    "url": "https://gardenedge.net/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How GardenEdge Canada collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 15 September 2026. This page describes how this shop works in plain English. It is not legal advice. Who we are This website is operated by Caruso Consulting Co Ltd, trading as GardenEdge Canada (\"we\", \"us\" or \"our\"). If you have any question about this policy or your information, email theteam@gardenedge.net . What we collect Your name, delivery and billing address, email address, and phone number if you give one. What you ordered, when, and what you paid. Anything you write to us, including quote requests and photographs you send, so we can answer and refer back to it. How the website is used, through analytics cookies, only if you accept them in the cookie banner. We never receive or store your card details. Card payments are handled by Stripe and PayPal on their own systems, and we see only whether the payment succeeded. Why we collect it To take your order, pack it, get it to you and support it afterwards; to answer your questions and prepare quotes; to keep the business records the law requires; and to understand how the website is used so we can improve it. Who we share it with Only the parties we need to complete and support your order: our payment providers, the courier, the service that sends our order emails, and our analytics provider. We do not sell your personal information. Some of these providers store or process information outside Canada, for example in the United States. Information held in another country is subject to that country's laws, which can include access by its courts and authorities. Marketing email We send marketing email only if you have agreed to receive it, as Canada's Anti-Spam Legislation requires, and every message includes a way to unsubscribe. Order confirmations and delivery updates are not marketing and are sent to every customer. How long we keep it Order records are kept for as long as tax and business record-keeping requires. Messages are kept while they are useful and then deleted. Your rights Under the Personal Information Protection and Electronic Documents Act (PIPEDA), and the provincial privacy laws of Quebec, Alberta and British Columbia where they apply, you can ask us what personal information we hold about you, ask how it has been used and shared, and ask for it to be corrected. You can also withdraw your consent to marketing at any time. Email theteam@gardenedge.net and we will respond within the time the law allows. If you are not satisfied with how we have handled your information, you can complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca , or to your provincial privacy regulator where one applies. Security The website and checkout run over encrypted connections, and access to order records is limited to the people who need it. No method of sending information over the internet is completely secure, but we take reasonable steps to protect yours. Children This store is intended for adults. We do not knowingly collect personal information from children. Cookies How the website uses cookies, and how to change what you allow, is set out in our cookie policy . Changes to this policy If this policy changes, the date at the top of the page changes with it. Contact us GardenEdge Canada, a division of Caruso Consulting Co Ltd Canada administration office: 422 Richards St #170, Vancouver, BC V6B 2Z4, Canada Registered office: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@gardenedge.net International call centre: +66 98 391 3877",
    "url": "https://gardenedge.net/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from GardenEdge Canada.",
    "content": "Terms & Conditions Last updated 15 September 2026. This page describes how this shop works in plain English. It is not legal advice. These terms govern your use of gardenedge.net and any purchase you make from GardenEdge Canada , a brand operated by Caruso Consulting Co Ltd, a limited liability company incorporated in Thailand (\"we\", \"us\" or \"our\"). By using the website or placing an order, you agree to them. Using the website You may use the website for lawful purposes only. You agree not to: use it in a way that breaks any law or regulation; try to gain unauthorised access to our systems or interfere with how the site works; copy or redistribute our text, images, branding or design without our written permission; give false information or pretend to be someone else. Products and descriptions We describe our products as accurately as we can, including materials, face heights, section lengths and what comes in the pack. Photographs are for illustration, and small differences in colour and finish can occur. Corten steel is supplied to weather, so its colour changes over time by design. Prices All prices are shown in Canadian dollars, and the price in your basket is the price you pay at checkout. If we find a mistake in the price of an order you have placed, we will contact you before it ships to ask whether you want to go ahead at the correct price. Ordering Order processing. Once your payment has cleared, orders are usually handled within 24 to 48 hours. Contacting us. You can message us at any time and we usually reply within one working day. Delivery times. See our shipping page . Your order and our contract Placing an order is an offer to buy. The contract is formed when we confirm and ship your order. We may refuse or cancel an order, for example where stock is not available or we suspect fraud. If we cancel an order you have paid for, we refund it in full. Please give accurate delivery and contact details. We ship to Canadian addresses only, and we are not responsible for delays caused by incorrect information. Payment and security Payment is taken at checkout by Stripe or PayPal over an encrypted connection. We never receive or store your full card details. Shipping, returns and cancellations Our Shipping and Refunds & Returns pages set out delivery times, costs and the full return and refund conditions. They form part of these terms. Limitation of liability To the extent the law allows, our total liability for any order is limited to the amount you paid for the products in it, and we are not liable for indirect or consequential loss. Nothing in these terms excludes or limits any liability that cannot lawfully be excluded, including your rights under the sale of goods and consumer protection legislation of your province. See also our Limited Liability Indemnity . Governing law These terms are governed by the law of Ontario and the federal laws of Canada that apply there, and the courts of Ontario can hear disputes about them. This does not take away your right, as a consumer, to rely on the consumer protection law of the province or territory where you live, or to bring a claim there, including in its small claims court. Changes to these terms We may update these terms from time to time. The version on this page when you place an order is the one that applies to that order. Contact us GardenEdge Canada, a division of Caruso Consulting Co Ltd Canada administration office: 422 Richards St #170, Vancouver, BC V6B 2Z4, Canada Registered office: 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Company registration (Thailand): 0765554000332 Email: theteam@gardenedge.net International call centre: +66 98 391 3877",
    "url": "https://gardenedge.net/terms-and-conditions/"
  }
}